The Annual Care Conference for Wales 2012

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10 October – Cardiff City Stadium

This conference has now taken place.

Click on the image to download the conference brochure for further information.

Programme

CHAIR’S INTRODUCTION Mario Kreft MBE, Chief Executive, Care Forum Wales

DEPUTY MINISTER’S ADDRESS Gwenda Thomas AM, Deputy Minister for Children
& Social Services

THE FARMHOUSE KITCHEN PROJECT (DEVELOPING RELATIONSHIP CENTERED CARE
IN A CARE HOME) Cheryl Wanklyn, Operations Director at Hallmark and Sylvie Silver
director of NAPA. Hallmark Healthcare and NAPA are working together to implement
relationship centred care across the care homes in the group. A pilot project
has been set up at Ty Enfys in Cardiff to explore how best to support staff to effect
a change in the way they work using activity provision as the catalyst.

GETTING THE PEOPLE RIGHT Emma Burns, partner and head of employment and
HR services, Hugh James. People are often the greatest asset of any successful
care business but management and recruitment of staff can also pose one of
biggest challenges. Emma will explain how operators can manage some of the
more complex issues such as immigration, vetting and barring and registration
as well as providing some best practice advice about recruiting and performance
managing both permanent staff and agency workers.

PR – A PRIVILEGE OR A PRIORITY? Paula Abbandonato, PR Director & Clare Birt,
Marketing Director of Vibe. The talk will be about the relevance of PR within the
marketing mix focusing on traditional and new media platforms. It will give tips
on advice on how to create, deliver and maintain a presence for care organisations
within the media.

‘COUNTING THE COST’ – THE IMPACT ON LOCAL AUTHORITIES OF CARE FEE RELATED
JUDICIAL REVIEWS Graham Lovell, CEO, Rockhaven Healthcare. Since 2010 when
Pembrokeshire County Council was first found to have acted unlawfully in the
setting of care home fee rates, local authorities in Wales, and increasingly in
England, have found it necessary to reassess the approaches and positions they had
previously taken on their care fee setting decisions. The subsequent changes introduced
and stances being taken are reshaping commissioning perspectives and
accelerating movement in strategic thinking. So what are the main features of the
change in approach and what impact are they likely to have in Wales?

HEALTH AND SOCIAL CARE BILL Sarah Rochira, Older People’s Commissioner for Wales

CITIZEN FOCUSED REGULATION: WHAT DOES THAT MEAN IN PRACTICE? David
Francis, Assistant Chief Inspector, Care and Social Services Inspectorate Wales
CSSIW has recently introduced many changes to the way is regulates care
homes. David will explain what is behind it all and reflect on what has gone well
and the challenges ahead. He will explain CSSIW’s plan to introduce a quality
judgement tool and how this could affect the care home sector. As ever he will
weave in real life stories to both illustrate and illuminate.


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