Rigid systems don’t work for people

Posted on March 1st, by editor in Caring Times. No Comments

Books reviewed: *Moving Stories.* Alison Clarke and Les Bright. £8. Residents’ and Relatives Association. www.relres.org *Developing Community Links, Getting Out and About, Creating Links with Local Faith Communities, and How Community Aware is Your Care Setting?* £5 for the set. NAPA www.napa-activities.net *Paying for Care Handbook.* 5th edition. £18.50. CPAG. www.cpag.org.uk or order from any bookshop. A “system of care” is an oxymoron. We should always remember that the necessity to organise care inevitably involves loss of responsiveness and flexibility. Within a care home our “systems” of care should be “driven” by residents’ needs, not by the dictates of other outside systems that aren’t directly in touch with residents. The ideal care home for most potential residents and their relatives is familiar, nearby, and wonderfully flexible – a home that can meet your needs whatever they are. Unfortunately, the effect of outside systems that run and regulate care homes is to standardise

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