RNHA says survey confirms star ratings to be a ‘blunt instrument’

Posted on June 1st, by editor in Caring Times. No Comments

Star ratings systems for assessing care services are by necessity a rather blunt instrument and should not be relied upon as the sole arbiter of quality, says the Registered Nursing Home Association (RNHA).

Commenting on a survey report by the former Commission for Social Care Inspection (CSCI) to find out what people think about the star ratings system introduced last year, the RNHA said it painted a less than convincing picture about the robustness of that system.

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