RNHA welcomes prospect of dialogue with new regulator
The Registered Nursing Home Association (RNHA) has welcomed a pledge by the new Care Quality Commission (CQC) to enter into ‘a continual constructive dialogue’ with providers of long-term care services, including nursing homes.
The pledge is made in draft guidance issued by the CQC to help health and social care service providers understand what they need to do to comply with a new registration regime that comes into effect during 2010.
Responding to the guidance, the RNHA said it hoped the CQC’s commitment to dialogue marked the start of a new era in which those who regulate care services and those who provide them will work together for the benefit of those who use the services.
The association has also given a thumbs-up to the CQC’s stated preference for assessing services according to the quality of outcomes that people experience, rather than the policies, systems and processes for delivering care.