Scottish regulator reports on year one

Posted on December 1st, by editor in Caring Times. No Comments

The Scottish Care Commission received more than 500 complaints against care homes in its first year of operation. The Care Commission which has a remit to regulate and inspect Scottish care services, received complaints about a range of issues including residents being given insufficient food to eat. However, the commission¹s chief executive Jacquie Roberts said care homes had worked well with the commission. “Of all the complaints we have received for all services, we have only had to take enforcement action in 50 cases, which is a tiny proportion,” Ms Roberts said. “Of those 50, we have only had to make an emergency cancellation of the service once. Not all the complaints were serious, but I was concerned about some of the really serious complaints that indicated a lack of care for vulnerable people.”

Comments are closed.

Latest blog posts

The NHS and all that jazz

By Caring Times editor GEOFF HODGSON

Last week the National Health Service marked its 70th anniversary. The irony is that, when this all too human institution...

The bland leaving the bland?

By guest blogger JEF SMITH

The headline for an interview which Sir David Behan, the Care Quality Commission’s departing chief executive, gave to The Guardian...

IT comes to CQC

By guest blogger JOHN BURTON

This month, IT is coming to CQC in person. David Behan is leaving, and DB’s replacement is IT, Ian Trenholm...