Tag: Inspection & Regulations


CQC report makes recommendations for change

Posted on July 3rd, by geoff in Caring Times. Comments Off on CQC report makes recommendations for change

The Care Quality Commission (CQC), has published a report bringing together key findings and recommendations for change, following the completion of 20 local authority area reviews exploring how older people move between health and adult social care services in England.

Many older people have complex needs, and meeting these needs usually requires more than one professional and more than one agency to work together. CQC’s local system reviews provide a detailed insight into the journey through health and social care for people who use services, their families and carers – and identify where there are gaps which mean that people experience fragmented or poor care.

‘Beyond Barriers’ highlights some examples of health and care organisations working well together – and of individuals working across organisations to provide high quality care. But CQC says the reviews also found too much ineffective co-ordination of … Read More »


More providers on CQC’s market oversight list

Posted on June 15th, by geoff in Caring Times. Comments Off on More providers on CQC’s market oversight list

The number of care operators included on the Care Quality Commission’s market oversight list has increased by 44%, rising from 39 in July 2015 to 56 in May 2018.

At a public board meeting of the CQC in May it was reported that the risk profile had deteriorated to such an extent that there has been a 36 percentage points increase in the number of providers that are subjected to higher levels of scrutiny.

The report said the CQC’s market oversight team’s workload had substantially increased and the unit had recently obtained agreement to increase its establishment headcount.

Market oversight data showed that profit margins had remained fairly resilient despite an almost 50% increase in agency expenditure across the market oversight portfolio since December 2015 but the overall level of return was insufficient to attract meaningful new investment into local authority funded capacity … Read More »


Ampersand Care closes two more homes

Posted on May 2nd, by geoff in Caring Times. Comments Off on Ampersand Care closes two more homes

Ampersand Care is to close two of its care homes in in Manchester May, saying the fees it receives from the local authority, Trafford Council, do not meet operating costs.

The company closed its 62-bed Swinton Hall nursing home in Salford earlier this year after it was rated ‘Inadequate’ by the Care Quality Commission. Ampersand Care now operates a single care home, the 31-bed Pinewood Manor in Crowborough, East Sussex.

Ampersand also attributes the latest closures, of 41-bed Shawe Lodge nursing home in Urmston and the 33-bed Shawe House care home in Flixton, to a lack of support or willingness to work in partnership from the national care regulator, the Care Quality Commission (CQC).

Operations director Umi Barwell said she hoped the latest closures would act as a wakeup call to Trafford Council.

“Otherwise other care providers may face the same situation,” said Ms … Read More »


Independent assessor awards five stars to Lancashire homes

Posted on April 9th, by geoff in CT Extra. Comments Off on Independent assessor awards five stars to Lancashire homes

Caring Times, April 2018

Eight Lancashire care homes have been awarded 5 stars in the latest round of independent assessments carried out by RDB Star Rating, the leading independently accredited ‘quality’ assessment company.

Star Rating managing director Sue Brand said “I would like to congratulate the Lancashire homes that have achieved this prestigious 5 Star Award. This demonstrates that they are providing an excellent standard of care and services and a real commitment to quality”.

Janet Farrington the Registered Manager at Moor Park House, who has participated in the scheme for the past 9 years commented, “I feel that the RDB inspection is a helpful tool to judge your service against. It explores the key elements of care and quality within the home.

“The inspector we had was very professional and his approach made everyone he spoke to feel at ease. His findings about … Read More »


Sunrise & Gracewell at the top of CQC national rankings

Posted on April 9th, by geoff in CT Extra. Comments Off on Sunrise & Gracewell at the top of CQC national rankings

Caring Times, April 2018

Residents and team members at Sunrise Senior Living UK and Gracewell Healthcare are celebrating after the care home providers were named the best in the country by Market Analysts Laing & Buisson based on inspection ratings undertaken by the Care Quality Commission (CQC).

100% of all inspected Gracewell homes, and 96% of all Sunrise communities, have been rated ‘Good’ or ‘Outstanding’ by the CQC, demonstrating the exceptional standard of care offered by the providers across the country.

Sunrise has been ranked top for residential care*, and Gracewell has come first for nursing care**. Sunrise has also come second for nursing care.

The CQC is the independent regulator of all health and care services in the UK. The rankings demonstrate the success of Sunrise and Gracewell’s resident-centred approach to care, which ensures residents lead happy, fulfilled lives.

Sunrise and Gracewell’s personalised approach … Read More »


Integration is a ‘smokescreen’, says report

Posted on March 29th, by geoff in Caring Times. No Comments

A report by the Centre for Welfare Reform challenges the concept of health and social care integration and calls for a new, independent inspection body for social care.

Published in late March, ‘Reforming Social Care – time for radical change’ expresses doubt that any of the main political parties understand the seriousness of the situation facing social care or have the strategies to respond effectively to any of the challenges it presents.

The report’s author, Dr Robin Jackson, visiting research fellow at the University of Hertfordshire, debunks the idea of health and social care integration, citing Dame Denise Platt, the outgoing chair of the Commission for Social Care Inspection (CSCI) who, 10 years ago , said the values of social care might be similar to health but the underpinning policy assumptions were different.

“The argument that a merger of health and social care … Read More »


Sunrise and Gracewell top national CQC rankings

Posted on March 6th, by geoff in Caring Times. Comments Off on Sunrise and Gracewell top national CQC rankings

Sunrise Senior Living UK and Gracewell Healthcare have been named the best in the country by market analysts Laing & Buisson based on inspection ratings undertaken by the Care Quality Commission (CQC).

All inspected Gracewell homes, and 96% of all Sunrise communities, have been rated ‘Good’ or ‘Outstanding’ by the CQC. Sunrise has been ranked top for residential care, and Gracewell has come first for nursing care. Sunrise has also come second for nursing care.

Sunrise Senior Living has 25 communities throughout the UK and Gracewell Healthcare has 20 care homes.


Which? report identifies areas of poor care home provision

Posted on January 18th, by geoff in CT Extra. Comments Off on Which? report identifies areas of poor care home provision

Caring Times, January 2018

An investigation by consumer watchdog Which? has found that some parts of the country have more than half of their care home beds in homes rated as requiring improvement or inadequate.

Which? analysis of Care Quality Commission (CQC) data shows that in six local authority areas, good quality care home places are so limited that 50% or more of local beds are in homes rated as requiring improvement or inadequate, making it less likely that people looking to move into a care home will be able to find a good place near where they live.

The existing lack of good quality care is particularly acute in the London borough of Westminster, where seven in 10 (69%) beds were found in care homes rated as requiring improvement or inadequate. In Manchester and Wakefield, three in five beds (58%) are in … Read More »


Eldercare (Halifax) to sell its portfolio

Posted on October 31st, by geoff in Caring Times. Comments Off on Eldercare (Halifax) to sell its portfolio

Care home operator Eldercare (Halifax) Ltd has gone into administration, and its eight care homes are up for sale.

Located across West Yorkshire and Lancashire,the care homes provide care to 215 residents. Joint administrators Toby Underwood and Lyn Vardy, of PricewaterhouseCoopers, said anyone interested in buying the care homes can contact the administrators.

The care homes will continue to operate, while buyers are sought. Administrator Lyn Vardy said the administrators would work closely with local authorities and the Care Quality Commission to ensure all services continued as normal and that quality of care and resident welfare was maintained.

“Our plan is to continue trading the homes while buyers are sought for the homes.

“The administrators are working with both on-site and head office staff to ensure care, facilities and services continue to be provided as normal and that there is minimal disruption for residents, … Read More »


Families angered by regulator’s refusal to review rating

Posted on September 27th, by geoff in Caring Times. Comments Off on Families angered by regulator’s refusal to review rating

A group of residents’ families have come out in support of a Shropshire care operator after it lost its appeal to have its rating reviewed by

the industry regulator.

Family members of residents at the Uplands care home, in Shrewsbury, are backing its owner, Marches Care, after it appealed against the ‘good’ rating given by the Care Quality Commission.

Marches Care says the process by which the rating was given was flawed and “grossly unfair”, and it was on those grounds, rather than the rating itself, that the operator had appealed.

“We are outraged because we can’t see how it is possible to provide better care than that which our loved ones receive at the Uplands,” said Jill Wellings, whose husband Dick has been at the Uplands for five years.

“I worked for 37 years in general practice and investigated a lot of homes before … Read More »



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