The personal touch


Posted on October 1st, by editor in Caring Times. No Comments

In an idle moment the other day I worked out that a movement hostile to attacks on current social care policy might be called anti-impersonalisationism. It’s an ugly word for a cumbersome concept, but the sort of official language I mock has already grown from person, through personal and personalise, to personalisation. That’s more than enough verbosity for a process intended to make services more accessible, and the Department of Health (DoH) has added one more level of bureaucratic alienation by regularly referring to the ‘personalisation agenda’, as if the main concern was to talk about the process at meetings rather than to implement it for the benefit of vulnerable service users.


Find a miele dealer

Find Miele Professional's full database of dealers here.


Print



Latest blog posts

The NHS and all that jazz

By Caring Times editor GEOFF HODGSON

Last week the National Health Service marked its 70th anniversary. The irony is that, when this all too human institution...

The bland leaving the bland?

By guest blogger JEF SMITH

The headline for an interview which Sir David Behan, the Care Quality Commission’s departing chief executive, gave to The Guardian...

IT comes to CQC

By guest blogger JOHN BURTON

This month, IT is coming to CQC in person. David Behan is leaving, and DB’s replacement is IT, Ian Trenholm...