When the talking stops . . .
|By Martin Wigg, independent care consultant| Relaxation is important for our health and I write poetry to achieve a peace of mind. I also find that it is a useful medium for expressing my thoughts succinctly and it sometimes may amuse other people and relieve their stress. An example of such a strategy appeared in the October issue of Caring Times. It was written for a good friend of mine, Elizabeth, who was having a vexing time earlier this year. I have even used it as a method of negotiation with inspection officers in the past to good effect. My point is that I do not believe that belligerent confrontation is the way to begin negotiation with anyone least of all when finance is at issue. Regrettably the power of the written word is not always sufficient to achieve vital objectives, and this appears to be the case in respect of fee levels for the care homes of England. The implementation of the Care Standards Act heralded a new era for care homes. Now is a time of great change, much uncertainty, increasing